Home & Comforts
The Brief
Home & Comforts provide a link between homeowners who have made an insurance claim on their house insurance, and approved retailers who can provide replacement furniture and flooring. They came to Twilo for a more modern website, with a new retailer search area. As well as a retailer search, there was also a retailer invite system, which sent emails to new retailers, with links for them to sign up for a listing on Home & Comforts website.
The Challenge
Home & Comforts had not updated their website for a number of years, and it had become outdated. Twilo were asked to bring things up to date, with an updated brand and new website. As well as a more modern design, the new website also required a custom built ‘Retailer Finder’, which is a way for customers to search Home & Comforts retailer database.
Retailer Search
The new website was built around the new retailer search function, which displays a list of nearby retailers after a postcode search. As well as displaying the retailers on a map, we allowed the user to move around the map and re-do the search in that area, creating a great user experience. The retailers are ordered by distance, with an adjustable radius, and we also built in a feature to allow premium listings to be shown first.
Retailer Invites
Home & Comforts also asked Twilo to design a system to allow new retailers to join their listing service. We created a system which allowed automated email invitations to be sent to retailers, with a unique link which took them to a secure form on the website, where they could choose their subscription type, and enter their information. We integrated a payment system do that retailers who selected the premium listing could pay at the time of subscribing, and this also set up an annual recurring payment.
Share
Like what you see?
Contact Us